We were exploring AI to improve how we handle internal data and customer queries, but we didn’t want something overly complicated or disruptive. ExoBloc helped us approach it step by step instead of trying to automate everything at once.
There were a few adjustments during testing, especially around how the AI interpreted our historical data, but their team stayed patient and refined it until it worked properly. Since implementation, our reporting is faster and our team spends less time on repetitive analysis. It’s been a practical improvement rather than just a technical upgrade.
The development process was structured and transparent. We had weekly calls, proper documentation, and no surprise delays. The final product is stable, secure, and exactly aligned with what we discussed in the planning phase. That kind of consistency builds trust.